Grievance Redressal

We take service concerns seriously and aim to acknowledge every grievance promptly.

How to raise a grievance

Email support@mydawaiwala.com with your name, contact details, order or appointment reference, and a clear description of the concern. Please do not include unnecessary sensitive medical information.

Postal contact

You can also write to SwiftMeds Pharma Pvt. Ltd., 26/1A, Ekbalpore Road, Kidderpore, Kolkata 700023.

Response

Our support team will review your message and contact you using the details provided.